FAQ about Social Security in Thailand
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1) What is the Social Security ?
The Social Security means the security which society provides for its members by sharing risks form the stoppage on reduction of earning resulting from sickness, maternity, death, invalidity, old age and unemployment, the provision of medical care and the provision of child allowance.

2) What is the Act that the Social Security Scheme has to follow ?
The Social Security Scheme is operated according to the Social Security Act B.E. 2533 (A.D.1990) and its Amendment B.E. 2537 (A.D.1994) and B.E. 2542 (A.D.1999)

3) Who is the insured person ?
The insured person is the employee who starts working at the age of not under fifteen and not over sixty years old in the enterprise with 1 or more employees.

4) Time of Registration ?
The employers with 1 or more employees have to submit the Registration Form within 30 days. In case the number of employees is increased, the employer will submit for new employee Registration Form if he/she has never received social security card before.

5) Who can submit the Registration Form ?
The Employers can submit the Registration Form by themselves, or by the authorized officer.

6) Documents for registration ?
For employers

In case of juristic entity
1. Employee Registration Form (Form SSO 1-01)
2. a photocopy of juristic entity registration with objectives
3. a photocopy of value added tax registration or request of value added tax registration or special business tax registration or license of factory

establishment.
4. Map of working place
5. letter of power attorney

In case of business owner
1. a photocopy of identification card (alien has to show alien registration card)
2. a photocopy of housing registration
3. a photocopy of commercial registration
4. a photocopy of tax identification card or license of factory establishment or value added tax registration or special business tax registration
5. Map of working place
6. letter of power attorney

For employees

1. fill the form SSO 1-03 (employer registration)
2. a photocopy of identification card or other documents shown for identification
3. a photocopy of passport in case the employee is foreigner

7) How to register with the Social Security Fund ?

Employer must submit the form to register as follows :
1. The Employer Registration Form (SSO 1-01)
2. The Insured Person Registration Form (SSO 1-03) For the employers whose head offices are in Bangkok, they have to submit the Registration Form at the Social Security Office area 1-7. For the employers whose head offices are in the local area, they have to submit the Registration Form at the Provincial Social Security Office where their head offices are located.

8) How do you pay the contribution ?

Employers must deduct wages of an employee at the amount to be paid for contribution, and pay contributions on the part of employers at the same  amount of employee. The methods of payment are as follows,
1. Pay at SSO Area Offices or Provincial Social Security Offices by themselves, or by post with cash or cheque within 15 days of the next month, or pay by post.
2. Pay through Krung Thai Bank at any branch in the province where the enterprise is located.

9) What will the insured person receive from SSO after registration ?

1. Social Security Card
The insured persons will receive the Social Security Card after registration for 5 days (not including the period spending by post). The Social Security Office will send the Social Security Card to show when they claim benefits at the Social Security Office and to use it when they fill in the contribution form for record of contribution payment. The insured persons will have only one Social Security Card although they change job for many times.

2. Medical Card
The insured persons will receive the Medical Card after registration and pay contribution for 3 months. They have to select hospital by their own. The SSO will send medical card to them so that they can receive free
medical treatment at the registered hospital indicated in medical card.

10) What benefits does the registered employee claim ?

1. Sickness of Injuries Benefit
2. Maternity Benefit
3. Invalidity Benefit
4. Death Benefit
5. Child Allowance
6. Old - Age Benefit


11) Details of benefits ?

1. Sickness benefits consist of medical treatment free of charge at the registered hospital and cash benefits due to sick leave.
2. Invalidity benefits consist of medical treatment and cash benefit.
3. Death benefits consist of funeral grant and survivors allowance.
4. Maternity benefits consist of cash benefit and lump sum for delivery.
5. For child allowance, monthly allowance is paid to the first two children of the insured with under 6 years old.
6. Old-age benefits : lump sum or pension. The insured person will receive old-age lump sum benefit or old-age pension benefit.

For the first four benefits SSO extended the duration of coverage for 6 months from the cessation of being an employee.

12) When will you receive the benefits ?

The qualify conditions are as follows :

1. Sickness and invalidity benefits
- pay contributions for not less than 3 months within 15 months before the date of receiving medical treatment.

2. Maternity benefit
- pay contributions for not less than 7 months within 15 months before the date of confinement.

3. Death benefit
- pay contributions for not less than 1 month within 6 months before death.

4. Child allowance
- pay contributions for not less than 12 months within 36 months before the month of receiving benefits.

5. Old-age pension
- pay contributions for not less than 180 months, 55 years of age and cessation of being an insured person.


13) What will you receive in case of sickness ?

You will receive medical treatment free of charge in the registered hospital or in the network of registered hospital and also receive cash benefits at the rate of 50% of wages at the duration stated in medical certificate up to 90 days on each occasion and not more than 180 days in calendar year except for chronic condition when benefit may be paid for 365 days.

14) Documents shown for receiving medical treatment ?

1. Medical card issued by the Social Security Office
2. ID card or other cards issued by the goverment with photograph attachment

15) Can the insured persons seek medical care outside registered hospital ?

The insured persons can seek medical care outside registered hospital in case of emergency and accident only
1. For emergency case, it should be fatal diseases that the insured persons need help urgently or the diseases that need urgent operation.
2. For accident case, it should happen suddenly without expectation.

16) If the insured persons seek medical care outside registered hospitals, how can they receive medical services fee ?

If the insured persons have to receive medical care outside registered hospital, they have to pay in advance and they will be entitled to reimbursement at the rate set by SSO as follows,

Sickness

An insured person can receive medical services at any hospital in case of emergency. The Social Security Office will cover the cost of medical treatment which occurs within 72 hours not including holidays at the following rate :
1. Out-patient cases not more than 2 times/year
- medical treatment cost (not exceeding 300 baht/time)
- in case of laboratory examination such as blood test, urine test, X-Ray (not exceeding 200 baht/time)
- Physician Procedure fee (not exceeding 200 baht/time)
2. In-patient cases not more than 2 times/year
- medical treatment cost (not exceeding 1,500 baht/time)
- in case of major operation for not over 2 hours (not exceeding 8,000 baht/time)
- in case of major operation for over 2 hours (not exceeding 14,000 baht/time)
- room charge and food expense (not exceeding 700 baht/time)
- in case of additional treatment for ICU (not exceeding 2,000 baht/time)
- in case of medical treatment with high technology such as CT Scan or MRI according to the fixed criteria (not exceeding 4,000 baht/time)
3. In case it is necessary to refer the insured patients to receive medical care at other hospital within 72 hours, the transportation fee can be
reimbursement as follows,
- within the same province, ambulance service can be reimbursed at not exceeding 500 baht/time (car or boat) and not exceeding 300 baht/time for private vehicles
- between province, the insured person will receive additional payment 90 stang/kilometre beyond the mentioned amount
4. When the insured person are admitted at any hospital, they must inform the registered hospital immediately to responsible for the medical expenses occur. In case the SSO has not issued the medical card for them, they have to inform the Social Security Office in that case so that the SSO can identify the registered hospital to insured persons.

Accident case  

- For accident case, time of reimbursement is not limited. If the insured persons receive medical treatment in public hospitals both in-patient and out-patient within the first 72 hours, the medical fee is free for service as necessary. Room charge and food expenses are not exceeding 700 baht.
- In case the insured persons receive medical treatment in private hospitals, they have to follow the rules of sickness emergency case.

17) How much does an insured person receive from maternity benefit ?

The Social Security Office will pay maternity benefit for 4,000 baht/time maximum 2 confinements

A female insured person
She will receive maternity benefit and cash benefit at the rate of 50% of wages for 90 days.

A male insured person
He will receive only maternity benefit for his wife with married certificate or the woman who cohabits publicly as husband and wife with the insured person according to the regulation prescribed by the Secretary-General.

18) How much does an insured person receive from invalidity benefit ?

An insured person will receive the actual cost of health care as necessary but not more than 2,000 baht/month, and cash benefit at the rate of 50% of wage/month for the whole life, and in case of death, the funeral manager and survivers will receive death benefits.

19) How much does an insured person receive from death benefit ?

The person who arranged the funeral will receive funeral grant 30,000 baht plus grant fund for survivors as the following conditions :

- If the deceased insured person has paid contributions for more than 36 months, the grant fund shall be equal to the rate of 50% monthly wages
multiply by 3 (equal to 1 and half times of monthly wage).
- If the deceased person has paid contributions for more than 10 years, the amount of grant fund shall be equal to 50% of monthly wage multiply by 10 (equal to 5 times of monthly wage).

20) How much does an insured person receive from child allowance ?

An insured person will receive monthly allowance amounting 200 baht per month per child for the legitimate child who is not completely 6 years old not more than 2 children at a time.

21) Contact Address ?

1. Social Security Office (Head Office)
88/28 Moo 4 Tivanond Road, T. Talard-kwan
A. Muang Nonthaburi 11000 Tel : 1506

2. Social Security Office Area 1 (For enterprises located in Hui-Kwang, Dindaeng and Payathai)
Tel : 0-2248-0831-39, 0-2248-0850-64
Fax : 0-2248-0865

3. Social Security Office Area 2 (For enterprises located in Bang Khun Thien, Bang Bon, Chom Thong, Pasi Chareon, Bang Kae, Nong Kham, Rat Burana,Thung Kru, Talingchan, Taweewattana and Bang Plad)
Tel : 0-2415-0533, 0-2415-0544, 0-2415--1618
Fax : 0-2415-8488, 0-2415-5029

4. Social Security Office Area 3 (For enterprises located in Nong Chok, Meenburi, Klong Samwa, Lad-Krabang, Saparn-Soong, Bang-Khen, Sai-Mai, Wang-Thonglang and Bang-Kapi)
Tel : 0-2733-4101, 0-2733-4111-20, 0-2733-4223-26
Fax : 0-2379-2836

5. Social Security Office Area 4 (For enterprises located in Klong-Toei, Wattana, Suan-Luang, Pravate, Bang Na and Pra-Khanong)
Tel : 0-2311-5935-9, 0-2311-6507-9, 0-2311-6527-8
Fax : 0-2311-6511, 0-2311-6740-1

6. Social Security Office Area 5 (For enterprises located in Dusit, Lad-Phrao, Lak-Si, Don-Muang, Chatuchak and Bang-Sue)
Tel : 0-2585-7040-44, 0-2585-6462, 0-2585-7018
Fax : 0-2587-7718, 0-2587-3607

7. Social Security Office Area 6 (For enterprises located in Thon-Buri, Bang-Kholam, Yannawa, Klong-Sarn, Bang-Rak, Sa-Torn, Bangkok-Yai and Bangkok-Noi)
Tel : 0-2476-9016-18, 0-2468-8776-77
Fax : 0-2468-8771

8. Social Security Office Area 7 (For enterprises located in Pra-Nakorn, Patumwan, Pomprab-Sattroo-Pai, Rajthevi and Samphanthawong)
Tel : 0-2622-2500-15
Fax : 0-2622-2526

9. Every of provincial Social Security Offices


 

 

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